This is the only AASP close to me, so it is very convenient. I have used them before and would use them again. They seem both knowledgeable and helpful.
Customer service was very good
Very good service. The office looks really nice and is a nice comfortable space to be in. The staff are very helpful.
“I have used AA Mac in Wallington twice now for issues arising with Macbooks, as part of AppleCare, and I cannot fault them.
They were quick, clear and even cleaned my laptop for me!”
Very helpful and professional people. I am very happy with the overall outcome and will definitely recommend 🙂
Great Guys to deal with. Helpful, knowledgeable and understanding. Efficient and great at providing progress updates along the route whilst the intermittent fault was discovered and the problem resolved. Thanks and respect to them and also to Mac.
Excellent service. Replacement of graphics card – The service provider completed the repair under warranty as it was a known failure of the card. If they had not arranged for this I would have thought seriously about buying further apple products in the future as my iMac is only 3 years old.
Very helpful service
I had three Apple Macs for service and repair. I couldn’t get an appointment at any Genius store within the M25 area at all. There were no options or future dates whatsoever. But then I found out about AA Mac in Wellington, South London and they gave me an appointment on the same day.
This was a trackpad failure, not too hard to repair, but it was done promptly, and they met my request for installation of more memory and a solid state hard drive promptly and effectively.