Do you have a question about repairs? 

We are an Apple Premium Service Provider

In Feburary 2020 Apple named aa|mac a Premium Service Provider for the 9th year running.

Premium Service Provider locations have demonstrated a commitment to premium service and technical excellence, surpassing the Quality of Service of a standard Apple Authorized Service Provider.

Our knowledgeable and friendly staff are able to help you get the most out of your Apple devices because our mission is simple: to offer you solutions to Hard Drive, SSD and RAM upgrades, physical and liquid damage repairs, data backup, transfer and data recovery if required to mention a few.

We know our way around Apple products with 25 years experience.

Contact us if you would like to discuss your repair, or feel free to come in and see us…

Please see this support article on how to clean your Apple Products: https://support.apple.com/en-us/HT204172

 

Warranty Service

 

As an Apple Premium Service Provider, we accept the Apple Limited One Year Warranty, as well as the AppleCare extended warranty and AppleCare+.

The Apple Limited Warranty will cover your Apple computer against defects in materials and workmanship, when used normally for a period of one year, from the date of original retail purchase by the end-user.

The AppleCare Extended Warranty adds two more years of coverage on top of the Apple Limited Warranty, for a total of three years of warranty.

Neither the Apple Limited Warranty, or the AppleCare Extended Warranty, cover damage caused as a consequence of an accident – such as liquid spills – misuse or abuse of the computer.

Emergency Service is not covered by these warranties.

 

Service Options and Turnaround time

 
Most Apple computers or devices can be repaired in-house at aa |mac. Our Apple Certified Technicians will diagnose your Apple device and provide you with a different service options, including flat-rate repairs and emergency (rushed) service.