Remote Support 2017-07-04T15:35:00+00:00

Team viewer video instructions

All TeamViewer versions use full encryption. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today’s standards. The key exchange also guarantees that the data transfer
is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. Security and privacy have always been a top priority during development.

Mac OSX 10.6
Remote control one of these operating systems:
Please execute TeamViewer 9 QuickSupport full version on the computer you want to control remotely.

It is possible to connect to this computer using your TeamViewer 9 (or higher).

Compatibility with older operating systems
You can easily use TeamViewer on older operating systems as well

Please refer to the description below on  older operating systems

Mac OS

Mac OS X 10.7 and later
Mac OS X 10.6 / 10.5 / 10.4

Computer Support –aa mac  and your Computer Problems

With TeamViewer, we can connect to your computers anytime, using your technical expertise to help them solve questions and problems.

The days of trying to solve problems over the phone are gone. Solve the problem yourself as if you were sitting directly in front of their computer.

For organised aa mac Technical Support, uses the TeamViewer Full Version software.

We use this version  to help you set up your computers or solve other questions and problems, anytime, anywhere.

What is remote support?

So, enough of talking about remote support, what exactly is it? Essentially, our technician will assist you on the phone as you download a small tool. When you have downloaded this tool, all you have to do is run it! After running it, the technician will be able to see everything that you can see and will even be able to remotely control your mouse and keyboard. With this, we can also fix the problem whilst on the phone. Sounds great doesn’t it!
It’s easy, secure and most of all, very convenient.

For most remote support services, we will endeavour to sort the issue out the same day – usually within the first phone call

If you’re after On-Site Support, please click here.

Features for  computer support:

  • Screen Sharing: work on your work computer as if you were sitting right in front of it. TeamViewer shares the computer’s screen on your home computer, allowing you to work from home easily and intuitively.
  • File Sharing: copy files from your computer to the aa mac’s technician  computer, or vice versa. This way, you can do things like install a printer driver or save log files.
  • Multimedia Functions: use chat, VoIP, phone, or webcam video sharing to communicate with each other. Give tips or answer questions as they arise.
  • Multi-Platform: TeamViewer is available for all common computer platforms as well as Android and iOS. This enables platform-comprehensive support, independent of the system you’re using.