Walk in Consultations

You don’t need an appointment to bring your iPhone, iPad or Mac in to us. You can just walk in and discuss your issue with one of members of staff. However to secure a time please feel free to book a consultation.

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If you’re not sure which service is right for you or you need more information on a specific repair, contact our friendly team who will point you in the right direction.

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  • iPhone Repair and Service
  • iPad Service and Repair
  • Mac Services and Repairs

iPhone

How does the iPhone Service work?

aa|mac are an Apple Authorised Service Provider and can assist with iPhone issues and repairs in and out of warranty.

We understand that your iPhone quickly becomes the centre of your digital life and how difficult it is to be without it! Our expert technicians diagnose and service hundreds of iOS devices every week, and can help solve your iPhone problems easily and quickly.

iPhone issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please check your Service and Support Coverage  and review your Apple warranty status and eligibility to purchase additional AppleCare coverage, or contact us today.

aa|mac offers 1 hour iPhone screen repair for iPhone 6s and later.

These phones are repaired onsite in our specialised Apple Repair Centre and can be repaired same day if dropped off before 5:00pm Monday-Friday. Saturdays may require pre-booking, due to opening times and availability

Please see this support article on how to clean all your Apple Products: https://support.apple.com/en-us/HT207123

How much does it cost?

Pricing for iPhone screen damage repair is listed below for current models.

For older iPhone devices (5,5S,SE,6, 6 Plus) the display replacement process is mailed-in to Apple’s Repair Centre and can take 5-7 business days. If you require a loan phone in the mean time we can assist with this, however this does depend on our current stock availability. For more information on loan phone availability, please contact us.

iPads

How much does it cost for an iPad screen repair?

Apple designed iPad to be as light and sleek as is possible, however as a result individual repairs are not possible on iPad. For issues both in and outside warranty, Apple provides an exchange replacement, where your faulty/original iPad is sent back to Apple, and a replacement unit of the same model is provided to you.

As an Apple Authorised Service Provider, aa mac  only use genuine Apple parts and replacements. When you have your iPad serviced through aa mac, you can rest easy knowing that your iPad is 100% genuine and covered by an Apple warranty.

Services

aa|mac are an Apple Authorised Service Provider and can assist with Mac issues, repairs and upgrades in and out of warranty.

We love and use Apple technology ourselves, so we know how hard it is to be without our Macs! Our expert technicians diagnose and service hundreds of Apple Macs every week, and can help solve your Mac problems easily and quickly.

Mac issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee.

For information on what is and isn’t covered under Apple’s warranty, please see review your Apple warranty status and eligibility to purchase additional AppleCare coverage, or contact us today.

Our state of the art service workshop is set up to ensure the highest quality of service, and our expert Apple Certified Technicians have many decades of combined experience servicing, repairing, troubleshooting and optimising Macs.

Unlike the busy and sometimes overwhelming Apple Stores, our service centre is a comfortable and easy location where you can speak with one of our experts straight away – there is no need to make an appointment, simply bring your Mac in.

We operate on a queue based system for our Mac repairs and always endeavor to have your working Mac back with you as soon as possible.

For customers requiring even faster turnaround, we do offer a priority ‘queue jump’ service for an additional fee.

For more information on how our queue system works, or to enquire about current turnaround times for Mac servicing and repair, please contact us